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Joker Card

The trump for your perfect summer holiday in Saalbach-Hinterglemm! With this card you have free or reduced access to the many attractions of Saalbach-Hinterglemm.


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Information A-Z

Arrival/departure

Our rooms are available between 2.00 pm and 6.00 pm for check-in. On your departure day, we request that you vacate your room by 10.00 am at the latest (check-out).

Please hand in your Keycard at reception.

Deposit

Per room: € 300,00?
A reservation is fixed only once the required deposit has been received.

Parking garage

Per car per day: € 5,00

Travel cancellation insurance

Protect yourself by taking out travel cancellation insurance too.
We recommend the European travel insurance: www.europaeische.at

Ski passes

You can obtain your ski passes directly from us in the hotel (available at reception).

Cancellation

In the event of cancellation, we keep the deposit as a cancellation fee.

If a cancellation takes place up to 3 months before your planned holiday begins, we charge 0% of the total price. Between 3 and 1 months before your holiday, a charge of 40% of the total price applies. From 1 month to 1 week before your holiday, a cancellation incurs a charge of 70% of the total Price. If cancellation takes place in the week running up to your planned holiday, we charge 90% of the total price. If guests simply fail to turn up (no-show), we charge 100% of the room price.
In the event of a departure earlier than planned, we charge 100% of the price of the remaining days.
To cover all eventualities, we therefore recommend that you take out travel cancellation insurance (see “travel cancellation insurance” point).

Accepted forms of payment

Cash, EC-card, Visa und Mastercard